Consultation Booking Terms
A straightforward guide to booking, confirming and arranging consultancy services with MEDIAWISE PROJECT.
These terms explain how consultation and project service bookings are handled by MEDIAWISE PROJECT.
The aim is to keep the booking process clear from the first enquiry through to confirmation and service delivery.
Bookings must be requested at least 1 day in advance. Same-day bookings are not available. A booking request is not treated as confirmed until the requested service, timing and payment arrangements have been reviewed and confirmed by MEDIAWISE PROJECT.
01 Making a Booking
Customers can contact MEDIAWISE PROJECT to discuss a consultation or project requirement and request a suitable booking time.
Requests should be made at least 1 day before the requested consultation or service date. Same-day appointments cannot be accepted because the service requirements need to be reviewed and the appropriate arrangements need to be made in advance.
Sending an enquiry does not automatically reserve a time. Availability depends on the service requirements and the schedule at the time of the request.
02 Booking Confirmation
Before a booking is confirmed, MEDIAWISE PROJECT may review the requested service, project requirements, expected scope and preferred timing.
Once these details have been agreed, the customer will receive confirmation through the official contact details used for the enquiry.
A booking is considered confirmed only after the relevant service arrangements have been agreed. An initial enquiry or availability request should not be treated as a confirmed appointment.
03 Payment Arrangements
Payment arrangements are confirmed after the service requirements have been reviewed.
MEDIAWISE PROJECT does not require customers to complete an online payment through this website.
After the service details have been reviewed and the booking arrangements have been agreed, customers will receive the relevant payment information through the official communication channels.
Available payment methods may vary depending on the agreed service arrangements and customer requirements.
| Service Review | Service requirements are reviewed before payment arrangements are confirmed. |
|---|---|
| Online Website Payment | No online payment is required directly through this website. |
| Payment Information | Provided through official communication after the service details have been reviewed. |
| Payment Method | May vary according to the agreed service arrangements. |
04 Changes to a Booking
If you need to change an agreed booking time, please contact MEDIAWISE PROJECT as soon as possible.
Changes are subject to availability. Where a requested change can be accommodated, a new time will be agreed through the normal booking process.
Requests to change a booking should normally be made at least 24 hours before the agreed service time. Short-notice changes may not always be possible.
05 Service Scope
MEDIAWISE PROJECT provides IT project management consultancy focused on helping businesses organise and coordinate technology projects.
- Project planning and requirements organisation.
- Technology implementation coordination.
- Project delivery tracking and action follow-up.
- Supplier communication and information coordination.
- Practical project structure and process guidance.
The consultancy service does not include hardware sales, software licensing, technical installation, hosting or telecommunications services.
06 Responsibility and Service Limitations
MEDIAWISE PROJECT provides consultancy, coordination and practical project guidance based on the information supplied by the customer.
Project decisions, technical choices, supplier decisions and implementation activities remain the responsibility of the relevant customer, supplier or appointed technical party.
Where supplier communication or supplier management support is included, this means organising information, coordinating communication, following up actions and supporting project administration. It does not mean that MEDIAWISE PROJECT guarantees a third party’s performance, availability, delivery time or commercial outcome.
Information and recommendations are provided for the specific project circumstances discussed with the customer. They should not be treated as a guarantee of a particular business, technical or financial result.
07 Cancellation
If you need to cancel a confirmed booking, please contact MEDIAWISE PROJECT as early as possible.
For a straightforward cancellation, please provide at least 24 hours’ notice before the agreed service time.
Where less than 24 hours’ notice is provided, any payment or service arrangements already agreed may be reviewed according to the circumstances and the service requirements.
If MEDIAWISE PROJECT needs to rearrange a confirmed appointment, the customer will be contacted using the official contact details provided during booking and an alternative arrangement will be discussed.
08 Contact and Booking Enquiries
For consultation enquiries, booking requests, changes or questions about these terms, please use the official contact details below.