Privacy Policy

01 About This Policy

MEDIAWISE LTD respects the information provided by website visitors, prospective clients and clients. This policy explains what information may be received, why it may be used and how long it may normally be retained.

Information is handled only where it is relevant to responding to an enquiry, discussing a requested service, arranging project communication or maintaining appropriate business records.

02 Information We May Receive

Depending on how you contact MEDIAWISE PROJECT, information may include:

• Name and business contact details.
• Email address and telephone number.
• Information included in an enquiry or project request.
• Basic information required to organise project communication.
• Technical information automatically provided by a web browser, such as device or browser information.

We do not request information that is unnecessary for the website enquiry or the service discussion.

03 How Information Is Used

Information may be used to respond to enquiries, understand requested project requirements, prepare service information, arrange communications and provide project management consultancy services.

Contact details may also be used to respond to an existing enquiry or ongoing service communication. Information is not used for unrelated purposes without an appropriate reason.

04 Information Retention

Enquiry information is normally retained only for as long as reasonably required to respond to the enquiry and complete related communication, normally for up to 12 months after the last relevant contact.

Information connected with an active or completed service arrangement may be retained for up to 7 years where it is reasonably required for business administration, contractual records or applicable record-keeping requirements.

Where information is no longer required for these purposes, it may be securely deleted or otherwise appropriately disposed of.

05 Information Sharing

MEDIAWISE LTD does not sell personal information.

Information may be shared with service providers where this is reasonably necessary to operate the website, communicate with you, maintain business systems or support the delivery of a requested service.

Where third-party services are used, information shared with them is limited to what is reasonably required for the relevant function.

06 Information Security

Reasonable technical and organisational measures are used to protect information from unauthorised access, inappropriate disclosure, accidental loss and unnecessary alteration.

Website and communication systems may be reviewed periodically to support reliable operation and appropriate information handling.

07 Information Requests

You may contact MEDIAWISE PROJECT to ask about information associated with your enquiry or communication history.

Requests will normally be reviewed and responded to within 30 days. Where a request requires additional clarification, further information may be requested before processing it.

08 Contact Information

For privacy-related questions or information requests, please contact MEDIAWISE PROJECT using the details below.